Service Engineer / Finishing Engineer
- Age max 26 years old
- Bachelor, fresh graduate, from Mechanical Engineer
- Deep knowledge in Ms. Office
- English fluently
- Willing to be placed in Karawang and travel
Primary Functions of Jobs :
- Supporting and performing fabrics technical services (Forming, Press and Dryer survey / inspection).
- Ensuring and supervising customer during fabrics and rolls installation and startup. Ensuring guidelines set by the product management are strictly followed.
- Updating GV fabrics and GV rolls on every machine visit.
- Reporting to TSM, Service Coordinator and Product Management on any deviations performed by customer. Advising and discussing with customer any issue that may arise cause by the deviation performed
- Perform extended observation to ensure smooth running on fabrics and rolls installed and early problem detection.
- In coordination with TSM, responsible as the preliminary contact on customer complaint case by perform immediate onsite information gathering.
- Performing studies required for technical services, including but not limited to the following:
- Performing Forming, Press and Dryer survey / inspection.
- Performing fabrics seaming during installation.
- Performing fabrics simple repair (edges cut, seam repair, stitching small hole).
- Performing shutdown fabrics and rolls inspection.
- Technical data collection.
- Support product promotion for Fabrics and Rolls (Forming - Press - Dryer Fabric’s, Roll cover's, Roll service, Thermal coating, Replacement roll) by the means of collecting relevant data such as, but not limited to:
- Machine runability issues,
- Collecting of history of fabrics and rolls in position,
- Shut down inspection of fabrics and rolls in position,
- Reporting of customer defined product requirement to the Technical Sales Manager.
- Develop relationship with customer and gain the credit of trust by providing quality service and product to the customer, focusing always on increasing the customer profitability and machine run ability
- Weekly Task and Monthly To Do List update to TSM and Service Coordinator SE Asia.
- To provide fast response to customer reaching their satisfactory, in a reliable and accurate way.
- To provide customer and competition activities on site by either emails or telephone calls in a spontaneously, pro-active, clear, to the point, in-time, and solution-oriented manners.
Facility from Company :
- We provide employee bus transportation from Jakarta, Bintaro, Bekasi, Cikarang, Cibitung
- Covered with Health Insurance, Jamsostek, Life Insurance
- Great working culture and good environment of work
Please Send Your CV Complete To :